Privacy policy

Privacy Policy

Last Updated: [Dec. 04 2025]

Ensaur Craftworks (“we,” “us,” or “our”) operates the www.ensaur.com website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

  • Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

    • Email address

    • First name and last name

    • Company Name

    • Phone number

    • Address, State, Province, ZIP/Postal code, City, Country

    • Custom design files, logos, and specifications you submit for quotation or production.

    • Cookies and Usage Data

  • Usage Data: We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2. Use of Data

Ensaur Craftworks uses the collected data for various purposes:

  • To provide and maintain our Service

  • To process your inquiries and provide quotations

  • To manage, produce, and deliver your custom orders

  • To notify you about changes to our Service

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Service

  • To monitor the usage of our Service

  • To detect, prevent, and address technical issues

3. Data Sharing and Disclosure

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), such as payment processors, shipping carriers, and email marketing services. They have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: We may disclose your Personal Data where required to do so by law or in response to valid requests by public authorities.

4. International Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • The right to access – You have the right to request copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
    To exercise any of these rights, please contact us using the details provided below.

6. Cookies

We use cookies and similar tracking technologies to track activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: